Tech Level 5
Aurora, IL | Full-Time
Join Service Plus at the highest tier of field service. As a Tech Level 5, you’ll handle advanced diagnostics and repairs across a wide range of residential and light-commercial systems, mentor the service team, and ensure every customer interaction reflects our standard of excellence.
If you’re the tech others turn to for answers — and you’re passionate about elevating the team around you — this role is your next move.
What You’ll Do
- Lead complex diagnostics, advanced repairs, and system performance verification.
- Present repair/replace options with clarity and integrity; support maintenance agreement growth.
- Coach Levels 1–4 through trainings, ride-alongs, and documented best practices.
- Coordinate with dispatch, project managers, and customers to deliver smooth outcomes.
- Champion safety, clean work, and complete documentation on every call.
What We’re Looking For
- 6–8+ years of HVAC service experience with proven leadership.
- EPA Universal required; multiple NATE specialties preferred.
- Expert proficiency in refrigeration, electrical, airflow, and commissioning.
- Strong communicator and mentor with excellent customer service skills.
Nice-to-Haves
- Experience planning seasonal inventory standards and team training calendars.
- Lift operations (scissor/genie), air-balancing, and advanced troubleshooting techniques.
- Comfort conversing with facilities managers, GCs, and homeowners.
Why Join Us
- Represent a team known for technical mastery and trusted results.
- Lead high-impact service outcomes and mentor the next generation.
- Opportunities to influence training programs and field standards.
What We Offer
- Top-tier pay with senior-level incentives.
- Comprehensive benefits and 401(k) with match.
- PTO, paid holidays, advanced manufacturer training.
If you’re ready to lead advanced service work and elevate team performance, apply today.
Please submit your resume and a brief introduction to our hiring team.
Let’s build something exceptional — together.
